FAQ
Frequently Asked Questions
Our story ›
State of the Wall started in New York in 2026, when Kelsey Helm and Reilly Renwick decided a wall deserved the same treatment as a stage set or a well-kept room: a story, and some care. We release patterns in Movements rather than seasons, keep five collections of roughly fifty to a hundred designs live at any time, and put every candidate through the same four questions before it goes on sale.
Where are your wallpapers made? ›
Printing happens in Mesa, Arizona. Nothing sits in stock; each order is run when it is placed.
What are the wallpapers printed on? ›
Three finishes: a standard Peel & Stick, a thicker Luxe Peel & Stick, and Luxe Traditional, which is a paste-the-wall non-woven.
How do I hang it? ›
The header strip on every roll carries the steps for that particular material. Our guides cover the rest: measuring, corners, pattern matching, and what to do about bubbles.
How long does it last? ›
Indoors and out of direct sun, the self-adhesive finishes hold for ten years or more; heat and sunlight are what loosen adhesive over time. Luxe Traditional is a ten to fifteen year paper. We make no promises about outdoor use.
What surfaces can it go on? ›
Smooth, painted walls are the safe bet. Light texture usually works, heavy texture usually does not, and paint finishes differ enough between houses that we ask you to test a sample on your actual wall before ordering the full run.
Why order a sample first? ›
Screens misrepresent colour and paint varies from room to room. A sample on your wall settles both questions, and it confirms the adhesive takes on that surface.
How do I take it down? ›
Peel slowly from a top corner, keeping the sheet low and close to the wall as it comes away. The full method for each finish is in our guides.
I made a mistake during installation. What now? ›
Write to [email protected] or use the contact page. Most problems have a fix, and we would rather hear about them early.
Will the self-adhesive finishes damage my wall? ›
Applied and removed with care they should not, though older paint and unprimed drywall can fleck. Pull slowly, expect at most a small touch-up, and note that we cannot cover damage that happens during hanging or removal.
Can I change or cancel an order? ›
Orders go to print almost immediately, so a change or cancellation cannot be guaranteed once the order is placed. Message us straight away and we will do what we can.
When will it arrive? ›
Production takes two to seven business days, and you receive a tracking number as soon as the label is made. Sale weeks can add a day or two.
I ran out of panels. Can I get more? ›
Panels are cut to continue a specific pattern, so extras have to be matched to your original order rather than pulled from a shelf. Contact us and we will set up a matching print.